delivery/returns

With parcels whizzing around the country, follow these dates to get the parcels under your tree in time for Christmas.

{Christmas delivery - Australia} cut off dates

W.A || N.T || NORTH QLD & REMOTE AREAS ~ cut off 9th DEC

S.A || TAS || NSW || QLD METRO ~ cut off 15th DEC

VIC ~ cut off 17th DEC

EXPRESS POST CHRISTMAS ~ After these dates please choose "EXPRESS POST" for all Australian Metro City areas (remote and regional areas not included as next day service, so no pre Christmas guarantee) ~ cut off 17th DEC

EXPRESS POST ~ Is available as a year round option

 

{Christmas Delivery - International}

INTERNATIONAL ~ cut off 4th DEC

 

ORDERS OUTSIDE OF THESE TIMES WILL BE SENT VIA METHOD CHOSEN BUT WILL NOT BE ASSURED FOR PRE CHRISTMAS DELIVERY.

 

{Australian delivery}

We offer prices reflective of Australia Post and Sendle for all orders up to $119 dollars. All orders $120 - $178 are sent at a flat fee of $10 delivery and FREE delivery for orders over $179+ dollars

Australia Post, Sendle or courier estimate delivery between 3-5 workings days dependant on the destination of travel.  For regional areas please allow up to 5-10 days in some circumstances.

All orders will be sent with tracking details for you to track your parcels journey, should you have any questions please email biglittlenoise@outlook.com

{international delivery}

We offer $50 dollar flat rate for international shipping regardless of the package size or where its going!

International delivery will be sent with tracking details for you to track your parcels journey, should you have any questions please email biglittlenoise@outlook.com

Please note some international orders may incur an additional charge (country and order cost dependant) due to importation/customs taxes, which are required to be paid by the customer on delivery.

 

{stock}

please allow up to 2 business days for your order to be processed (3 in times of sale or new product releases), however in most cases your order will be processed and shipped the next business day.

all items online, are in stock and ready to ship, unless specified in the description as a pre~order item in which it will have an estimated date of arrival.

if ordering a pre~order Item, your order will be sent all together in the one shipment as soon as the pre~order lands in HQ.  if you require seperate delivery please contact us at biglittlenoise@outlook.com to make these arrangements.

 

{returns}

all items are quality checked prior to dispatch and being a natural item contain individual timber characteristics and markings, making each piece unique.

we do not offer a return or refund for change of mind purchases, so please choose carefully.

all big little noise pieces are recommended for use with parental supervision, as the item may contain small parts.

big little noise timber toys/pieces are not to be used as a teether, bitten or chewed

In the unlikely chance that a product is faulty on arrival, please contact us on biglittlenoise@outlook.com 

 

many thanks for supporting small and I am sure you will love your piece of big little noise!

Alana x